Leading Others

  • FREE
  • 1h 0m

Developing teams

The first unit will help you understand the stages of team development, how to manage each stage and develop effective teams, and how to develop trust with the people on your team.

Delegating tasks

The second unit explores the purpose for delegating. Learn how to delegate well by matching the right tasks to the right staff, along with the right level of support.

Resolving conflict

The third unit shows you how to deal with conflicts, including the strategies you need to exercise self-control and the skills to help resolve a conflict.

Supervising staff

The fourth unit explores how to bring out the best in staff and how to deal with performance concerns.